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Due to import issues caused by the coronavirus, we are experiencing problems with our stock. Please call before ordering or email info@cookbrosindustrial.com with item numbers so we can check stock for you. 

Orders may be delayed or canceled due to incorrect stock. 

We apologize for the inconvenience and thank you for sticking with us during these issues.

Privacy Policy


Thank you for visiting Cook Brothers Industrial. It is important to us that you know how information about you may be utilized. Please take a moment to look over this privacy policy which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.


We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Cook Brothers Industrial.


The information we collect and how we collect it


Cook Brothers Industrial may collect some or all of the following personally identifiable information when customers register with our Site:



When customers purchase products at our Site, we retain information concerning those product purchases.


•  Customer name
•  E-mail address
•  User ID and password
•  Billing address and telephone number
•  Shipping address and telephone number
•  (if different from billing address)
•  Job title
•  Federal Tax ID or SSN (DUNS # if an open account)
•  Credit card information (optional)


Collection and Use of Personal Information


We may collect personal information that you provide us when you:


•  Purchase, order, return, exchange or request certain information about our products and services;
•  Request a quote and/or purchase one of our installation services for your home or office;
•  Request warranty or product repair services;
•  Contact a Call Center or customer care desk;
•  Visit or register with our Sites or participate in another feature of our Sites, such as a bulletin board;
•  Enter into a contest or sweepstakes or respond to one of our surveys; or Provide us with comments or suggestions.

Use of the Information Collected


Cook Brothers Industrial uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. Cook Brothers Industrial may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of Cook Brothers Industrial. Cook Brothers Industrial may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to Cook Brothers Industrial’s interest. Cook Brothers Industrial may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise Cook Brothers Industrial’s legal rights and defend against legal claims.


Website Security


Cook Brothers Industrial Site security is a priority. Cook Brothers Industrial continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.


Cookies and Other Technology Information


A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). Cook Brothers Industrial uses Cookies to track new visitors to this Site and recognize past customers so that we may present more personalized content. Cookies are used to assist Cook Brothers Industrial in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. Cook Brothers Industrial cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use this Site.


How to set your cookie preference


Newer browsers provide sophisticated controls for accepting or rejecting cookies, including the ability to notify you when your browser encounters a cookie at a Web site. Refer to your browser or ISP's help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers.

•  AOL
•  Firefox
•  Internet Explorer
•  Netscape Navigator
•  Opera


Setting Your Cookie Preference


You can adjust your computer browser settings so that you are informed when a cookie is being placed on your browser. You can also set your browser to decline or accept all cookies. However, you must accept cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These cookies are essential for Site administration and security.




This Site may be linked to other sites that are not owned, maintained or operated by Cook Brothers Industrial and not subject to the same Privacy and other Policies. Cook Brothers Industrial is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and Cook Brothers Industrial disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.




In addition to the transfers of personally identifiable information described above, in the event Cook Brothers Industrial is purchased by a third party, the personally identifiable information used by Cook Brothers Industrial business will be transferred to the purchaser together with all the other assets purchased.


Opting out


At Cook Brothers Industrial, the choice is in the hands of our customers. Our customers may have their information removed from distribution at any time by simply choosing to opt out. Customers may opt out using the method listed below. When corresponding please include your Cook Brothers Industrial account number:


•  Email us: info@cookbrosindustrial.com




When customers use this site, they are consenting to this policy. Cook Brothers Industrial reserves the right to change this policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for the latest privacy policy information.